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5C, Wheels on holiday, carmel complex, Nagercoil, Tamil Nadu 629001
+91-9790904319 support@wheelsonholiday.com

Privacy Policy

The information we collect from you is:

We will need your personal information when you make a purchase through the site or register on our site.

The personal information we will need is:

We may ask you for more personal information if you are a regular traveler. We need this information to confirm your reservation and transaction and keep you informed about the transaction status. If you are booking this ticket for somebody else, please make sure that the other people have agreed to disclose their personal information to us.

Member Registration:

If you choose to become a registered member of Wheels On Holiday, you must provide your name, address, telephone number, e-mail address, a unique login name, password, and password validation, and a password hint to help you remember your password. This information is collected on the registration form for several reasons including but not limited to:

Member Profile:

As a Wheels On Holiday member, you can choose to complete your online profile by providing us with travel preferences, frequent - traveler or affinity numbers, credit card billing information, paper ticket delivery address, and other personal information. This information is primarily used to assist you in making reservations quickly without having to type in the same information repeatedly. For example, you can store your airline frequent - flyer numbers so that when your make a reservation on that airline, we may automatically pre - fill the frequent - flyer number input box for you.

Online Surveys:

Wheels On Holiday values opinions and comments from members, so we frequently conduct online surveys. Participation in these surveys is entirely optional. Typically, the information is aggregated, and used to make improvements to the Wheels On Holiday and its services and to develop appealing content, features and promotions for Wheels On Holiday members. Survey participants are anonymous unless otherwise stated in the survey.

Promotions & Sweepstakes:

Wheels On Holiday frequently sponsors promotions and sweepstakes to give Wheels On Holiday members the opportunity to win great travel and travel - related prizes. Information collected by us for such activities may include contact information and survey questions. We use contact information to notify contest winners and survey information to develop promotions and product improvements to the Wheels On Holiday.

Q. With whom (if anyone) your personal information is shared?

A. When you reserve or purchase travel services through Wheels On Holiday, we must provide certain of your personal information to the airline, hotel, car - rental agency, travel agency or other involved third party to enable the successful fulfillment of your travel arrangements. However, we do not sell or rent individual customer names or other personal information to third parties. We use non - personally identifiable information in aggregate form to build higher quality, more useful online services by performing statistical analysis of the collective characteristics and behavior of our customers and visitors, and by measuring demographics and interests regarding specific areas of the Wheels On Holiday. We may provide anonymous statistical information based on this data to suppliers, advertisers, affiliates and other current and potential business partners. We may also use such aggregate data to inform these third parties as to the number of people who have seen and clicked on links to their web sites. Occasionally, Wheels On Holiday will hire a third party to act on our behalf for projects such as market - research surveys and contest - entry processing and will provide information to these third parties specifically for use in connection with these projects. The information we provide to such third parties is protected by a confidentiality agreement and is to be used solely for completing the specific project.

Q. How you can opt-out of receiving our promotional e-mails?

A. At any time, you may unsubscribe from our Real Deals, Insider, or other newsletter or similar services through the "My Account" link on the Wheels On Holiday home page. As a member or promotion/sweepstakes entrant, you will occasionally receive e-mail updates from us about fare sales in your area, special offers, new Wheels On Holiday services, and other noteworthy items. We hope you will find these updates interesting and informative. Of course, if you would rather not receive them, please click on the "unsubscribe" link or follow the instructions in each e - mail message or send us an email unsubscribe@southerntravels.in . Wheels On Holiday reserves the right to limit membership to those who will accept e - mails. Members will be notified via e - mail prior to any actions taken.

Q. What safeguards we have in place to protect your personal information?

A. All payments on the Wheels On Holiday is Verisign SSL secured. This means all personal information you provide to Wheels On Holiday is transmitted using SSL (Secure Socket Layer) encryption. SSL is a proven coding system that lets your browser automatically encrypt, or scramble, data before you send it to us. The same process happens when you make travel purchases on the Wheels On Holiday.

Q. What other information should I know about my privacy?

A. Wheels On Holiday website contains links to other web sites. Please note that when you click on one of these links, you are entering another web site for which Wheels On Holiday has no responsibility. We encourage you to read the privacy statements of all such sites as their policies may be materially different from this Privacy Policy. Of course, you are solely responsible for maintaining the secrecy of your passwords, and your Wheels On Holiday membership account information. Please be very careful, responsible, and alert with this information, especially whenever you're online.

In addition to the circumstances described above, Wheels On Holiday may disclose the Wheels On Holiday web site member information if required to do so by law, court order, as requested by other government or law enforcement authority, or in the good faith belief that disclosure is otherwise necessary or advisable including, without limitation, to protect the rights or properties of Wheels On Holiday or any or all of its affiliates, associates, employees, directors or officers or when we have reason to believe that disclosing the information is necessary to identify, contact or bring legal action against someone who may be causing interference with our rights or properties, whether intentionally or otherwise, or when anyone else could be harmed by such activities. In addition, if Wheels On Holiday or substantially all of its assets are acquired, our customer information will most likely also be transferred in connection with such acquisition

This policy is effective as of May 2008. Any material changes in the way Wheels On Holiday uses personal information will be described in future versions of this Privacy Statement. Of course, you may always submit concerns regarding our Privacy Statement or our privacy practices via email to Privacy@southerntravels.in. Please reference the privacy policy in your subject line. Wheels On Holiday will attempt to respond to all reasonable concerns or inquiries within five business days of receipt.

Automatic logging of session Data:

We capture information about your computer’s connection to the internet. This is not related to your personal information, this data is consists of: IP Address, Operating System and type of browser software being used and the activities conducted by the user while on southerntravelsindia.com. We collect this information because it helps us analyze such things as what users are most likely to click, the way visitors are clicking through the site etc. It also helps us while troubleshooting issues with our servers. The IP address does not provide any personal information about you directly. However, if required with the help of your ISP and IP address user’s location can be identified.

Cookies:

Cookies are small pieces of information residing in user’s computer’s hard drive. With the help of cookies we can place some information about our site in your computer. This information will help us load the page faster and will save your browsing time.